Successfully executing government orders on GeM is critical to maintaining your reputation and ensuring timely payments.
Our Order Compliance & Support service helps you adhere to contract terms, manage deliveries, and resolve any buyer concerns promptly.
We assist in order acknowledgment, logistics coordination, invoice preparation, and payment tracking, helping you avoid delays and penalties. Additionally, we handle returns, complaints, and dispute resolution, ensuring your business sustains a high seller rating on GeM.
Our Services Include
Our periodic compliance audits and best practice advice help you stay aligned with evolving GeM policies and buyer expectations.
- Prompt Order Acknowledgment
- Delivery & Logistics Coordination
- GST-Compliant Invoice Generation
- Payment Monitoring & Dispute Resolution
- Returns, Replacements & Complaint Handling
- Penalty Avoidance & Compliance Audits
Benefits
- Smooth order fulfillment and enhanced buyer satisfaction
- Faster payments and reduced risk of order cancellations
- Maintained or improved seller ratings
Documents Required:
- Purchase Orders (PO)
- Delivery Challans & Proof of Delivery
- GST-Compliant Invoices
- Warranty/Guarantee Certificates
- Correspondence Logs
- Compliance Certificates
